How Do I Request a Microsoft 365 Group / Email for My Team?
Q: Can I create a Microsoft 365 Group, or do I need to request it?
Microsoft 365 Groups allow teams to collaborate using Outlook, SharePoint, Teams, and Planner. Self-service creation is restricted, follow these steps to request one:
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Submit an IT ticket through the Support Ticket site.
- Include the following details in your request:
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Group Name (e.g., Marketing Team, Finance Projects)
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Purpose of the group
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Owners (who will manage the group)
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Members (if applicable)
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Privacy Setting (Public or Private, receiving external emails, etc.)
Tip: A private group is recommended if the content is sensitive.